SAP Gives Significant Innovations to Line-of-Business Cloud Applications

Every business is seeking cost-effective and rapid ways to deploy their applications to enrich their service, marketing, and sales teams. To achieve that, they will need to rely on innovative platforms such as the cloud, which can help their teams to easily and effectively engage with their customers. SAP is one of the best platforms when it comes to business-oriented cloud solutions. Certified providers of SAP Cloud applications can provide businesses with the latest and most innovative solutions to keep their CRM systems future-proof, while making sure that their customer relationship management platform can grow with the business.

SAP is driven by SAP HANA, and it is one of the most widely used platforms for line-of-business cloud applications around the world. SAP currently has 110 million cloud users and more than 40 cutting-edge data centers. It supports cloud applications (SaaS) for every business, versatile on-demand infrastructures (IaaS), and a leading cloud platform (PaaS), all of which are proven for providing high-quality enterprise-class hosting services and cloud security. Reputable providers of the service can offer SAP in a private, hybrid, or public cloud environment.

SAP provides a good way for a business to get started when considering a cloud solution, as it enables users to access services, applications, and data over the internet. With cloud applications, the business can be present anywhere and enable employees to work remotely. Likewise, they eliminate the need to purchase and maintain costly hardware, such as servers and hard drives. 

SAP’s cloud technology is great for any business or organization that is looking to cut costs, as it enables them to pay only for what they use, scale up or down fast, and ensure round-the-clock availability. It minimizes or can completely eliminate the need to have an in-house IT team for updating software and managing servers too. Certified SAP providers can implement cloud applications in about six to 12 weeks, so there is no need to wait long and sacrifice productivity for it.

3 Reasons to Choose SAP Hybris Cloud for Customer Relationship Management

SAP Hybris Cloud for Customer is the customer relationship management solution that is hosted in the cloud. Also known as SAP Hybris C4C (Cloud for Customer), it does more than host your CRM in the Cloud. It provides an omni-channel commerce and customer engagement experience, making it more flexible and more advanced compared to conventional CRM solutions. Not convinced? Here are the three main reasons to choose SAP Hybris Cloud for CRM:

1. Easy to integrate – If you have an existing CRM solution, it can easily be integrated with SAP Hybris Cloud for Customer. Other third-party applications, including ERP software, SAP on-premise platforms, and social networks can be integrated seamlessly with SAP Hybris C4C too. The flexibility of the platform enables easy integration with your business, no matter which industry it is from. In fact, it is widely used in many industries, including higher education, automotive, retail, banking, professional services, utilities, and insurance. It supports major mobile platforms, namely iOS, Android, and Windows, so you can access your CRM platform remotely from your smartphone, laptop, or tablet, even without internet access.

2. Future-proof and secure – Hybris Cloud for Customer is a highly secure and future-proof CRM that will meet international security standards. It easily scales up or down, so it can grow with your business or adjust to your industry’s changing needs in the long run. Just be sure that your platform is up-to-date with the latest functionalities and updates from SAP.

3. It looks great – Looks can be everything to a CRM platform, especially if the layout can affect ease of use and the overall appeal of the user interface. In SAP Hybris Cloud for Customer, the user interface is designed with every user in mind. Hence, it is easier to find your way around it and learn how to use it.

What Are the Biggest SAP Hybris Implementation Project Mistakes?

SAP Hybris can provide a dependable cloud solution that helps improve the way you serve your customers. At the same time, it enables your business to reduce costs, achieve scalability, and eliminate the complexities associated with running and maintaining an effective customer engagement solution. However, certain factors can make SAP Hybris implementation ineffective or insufficient for your needs. Here are some of the biggest SAP Hybris implementation mistakes you should avoid:

• Failure to plan the project well – Most businesses implement the latest technologies to speed up and improve certain processes. However, simply implementing SAP Hybris will not immediately guarantee the best results if you fail to consider the requirements of your business. To avoid that, be sure to consult with a seasoned SAP Hybris implementation specialist.

• Not fully understanding CRM – CRM processes are not merely limited to what your existing software can do. SAP Hybris implementation should address the complexities experienced by customer service, sales, and marketing departments and teams and improve the way they work. Be sure to understand what SAP Hybris can do for your business to make sure that it is right for you and to prevent unnecessary complications and issues.

• Doing it yourself – You may lack manpower or specialty when you implement SAP Hybris by yourself. Hence, it is highly recommended that you leave it to an expert who can give you advice and tips on the project, and help you implement the platform correctly.

• Hiring the wrong SAP Hybris implementation partner – Be sure to hire certified experts who have at least a decade of experience in implementing Hybris and SAP solutions for web shops. These experts can help integrate functional areas with the platform, too, such as marketing, campaign management, and customer experience and optimization, so you get an all-in-one solution that can help you save time and money in the long run.