Saturday, 30 May 2020

Partnering with an SAP Gold Partner Can Help Your Business in Many Ways


SAP may be an attractive option when it comes to software solutions that can improve the way you work and satisfy your customers’ needs. As one of the top ERP solution providers, SAP solutions deliver flexible and intelligent ways in which to improve your business. However, implementing it requires the expertise of an SAP Gold Partner to assist you throughout your journey.  Only a few select SAP implementation specialists and consultants are certified SAP Gold Partners, which means that they have passed certain rigorous standards to earn the PCoE (Partner Center of Expertise) status, which only SAP can grant.

Working with an SAP Gold Partner ensures that your business can receive the highest-quality support as you implement and use any SAP solution in your business. The accreditation requires the implementation partner to strive for excellence when they deliver the solutions you need. Earning the status means that SAP itself acknowledges the service provider’s expertise in delivering an array of services and solutions for sales, CPQ, service, field service, marketing, and commerce industries.

An SAP Gold Partner can help your business, regardless of its industry and size, so you can simplify your processes. They can scale the technologies you need to suit your exact needs and ensure the highest-quality products and recommendations. Reputable partners are endorsed and continuously evaluated and monitored by SAP to ensure the best-quality solutions every time.

The SAP Gold Partner can provide end-to-end services to transform your business by leveraging SAP solutions and partnerships. These include digital planning and strategy, rollout and adoption, digital application support, and implementation. This way, they can be your one-stop source for all SAP solutions you may need. SAP Gold Partners usually have diversified experience in many industries, and this makes them capable of sharing the best practices with each customer and recommend custom and proven solutions for any industry, such as industrial manufacturing, wholesale distribution, CPG, fashion and retail, chemicals, and apparel.



Wednesday, 4 March 2020

Closed-Loop Production Supply Chain Model and SAP eCommerce


As you implement initiatives that promote sustainability, it makes sense for your business to find solutions and initiatives to reduce waste, while gaining profit from reverse and forward supply chains. Using a closed-loop production supply chain can be the solution you need. This way, you can minimize waste and bring previously discarded goods back into your value chain, particularly those that can be dismantled for parts, repaired, or resold. Like most production processes, this model requires careful production and demand planning, as well as business forecasting. SAP eCommerce may be able to help with that.

Also known as up-cycling, closed-loop production is a process that may help your business appeal to the new generation of customers, particularly the Millennials and Gen Z. It shows that you care about the environment, while providing transparency and visibility into your production practices. Consumers are likely to choose you when they know that your brand supports their causes and practices. The value of a closed-loop production supply chain model extends beyond your bottom line as it can pave way to global sustainability.

SAP eCommerce is a great tool that can work with your closed-loop production supply chain model. With an intelligent platform for supply chain and manufacturing planning, you can reduce the number of defects, minimize obsolescence, and improve the whole production process. It lets you coordinate manufacturing operations from inventory to material requirements, while making sure that plans are up-to-date based on real-time data from your plant floor, supplier network, and business.

With SAP eCommerce, you can generate efficient plans for a complex assembly process, especially where capacity planning, production, material requirements, machine models, factory layout, material, and routing are concerned. It helps optimize material flow and production too, so you can implement efficient and flexible manufacturing processes with methods like just-in-time replenishment, lean control and continuous improvement. SAP’s solution can also help the closed-loop production supply chain model by boosting quality and lowering costs, as it encourages collaboration between manufacturing and R&D teams.

Wednesday, 1 January 2020

Deliver One-To-One Marketing for a Mass Audience with SAP Marketing Cloud


Customers want to feel that they are important to a business. To show that you care, you need to get to know what they want and when they want it. Having the right customer data will improve the way you engage with your customers and deliver individualized messages, which will feel more personal to them. If you are looking for a one-to-one marketing solution for a mass audience that you can take anywhere, consider SAP Marketing Cloud. It can be a powerful CRM that lets you engage smartly and quickly based on real-time customer data. Using SAP Marketing Cloud, you could optimize your market to increase revenue while driving growth.

There are many ways that the SAP Marketing Cloud platform can improve the way you engage with more customers with personalized promotional messages. For instance, it enables dynamic customer profiling, which lets you identify, enrich, and capture customer profiles from all your channels in a single view. This way, you and your team only have to refer to a single source to gain the insights and discover customer intent in real-time. SAP’s platform further enhances the trust between you and your customers with trusted data management that lets you manage consent and permission, so you do not have to worry about being intrusive.

SAP Marketing Cloud supports marketing planning and performance by providing the tools for collaborating with your teams. It provides the transparency needed when making budgets and marketing plans and analyzing performance. All this can be done in real-time, with quick access to information, which will improve collaboration and decision-marketing and lead to timely marketing outcomes.

Using SAP Marketing Cloud, you can improve the way you target and manage cross-channel engagement, so you can consistently deliver personalized customer experiences all around. It even lets you define and discover micro-segments with intuitive and powerful segmentation capabilities, so you can deliver multichannel marketing campaigns more efficiently. You can improve the way you find and obtain, nurture, and convert leads with account and lead-based marketing.

Thursday, 5 December 2019

Unlocking the Future of Customer Engagement


Customer loyalty is the result of the ability of a business to deliver superb customer service and experiences consistently. This can be difficult to achieve, especially when a business is in a particular industry, such as in the case of utilities. It may be hard to please every customer, but that does not mean you cannot try and make an effort. The good news is that it can be done with the right tools for customer engagement, such as SAP C/4HANA. With the SAP C/4HANA platform, you can improve your ability to implement an effective customer experience strategy that can increase customer satisfaction, reduce churn, boost revenue, and motivate your employees.

SAP C/4HANA covers all the combined customer experience solutions from SAP. After acquiring market leaders like CallidusCloud, Gigya, and Hybris, it is able to deliver solutions that can support an array of processes and needs, such as front-office functions, marketing, consumer data protection, customer service, sales, and commerce. Think of it as an all-in-one portfolio of practical cloud solutions that are aimed at addressing the challenges of legacy CRM systems, which tend to be focused only on sales.

With SAP C/4HANA, you can improve the way you engage your customers in the long run. One of its key solutions is SAP Customer Data Cloud, which is Gigya-based and comes with tools for building valued and trusted relationships with every customer. This way, it can help you turn unknown, casual visitors into loyal and known customers with solutions like authentication and identity, cross-cloud single customer profile, data privacy, and consent. By employing another solution, such as the SAP Marketing Cloud that is based on the Hybris product, you get a single view of all customer data for use in creating personalized experiences and intelligent marketing content.

Get to know how SAP C/4HANA can help you with customer engagement by requesting a demo from a seasoned SAP implementation specialist. Consulting with an expert will make it easier to understand how the platform can help your business become agile while having the tools to integrate and innovate in the long run.

Monday, 5 August 2019

Intelligent Cloud ERP Is About Doing More Business and Winning Customers


If you are looking for a way to transform data rapidly into insight, you may want to consider implementing an intelligent cloud ERP solution for your business. Enterprise resource planning (ERP) is the business process management platform that lets you apply an integrated system of applications for managing the business and automate back office operations related to human resources, services, and technology. This way, you can optimize your business processes and deliver an improved customer experience.

Intelligent cloud ERP can seal gaps in the customer experience by allowing you to have access to information, including that on real-time sentiments. You can analyze that information with operational data to determine how you can improve the customer experience. Likewise, it will be helpful in enhancing product, brand, and employee experiences. This makes it obvious that ERP is not just a strategical means to connect with every customer on a deeper level and can also help find new ways for your business to create new services, products, and business models that will delight your customers and encourage your workforce to grow.

Using an intelligent cloud ERP, you can get ahead of your competition and become one of the top players in your industry. It will provide your business with opportunities to apply innovative technologies, such as the Internet of Things, blockchain, AI, and machine learning. The platform automates processes and can help predict the outcome of certain actions, so you can plan ahead and become more efficient at implementing strategies that will continue to make your business grow, while satisfying your customers.

You can learn more about intelligent cloud ERP in consultation with SAP software consultants. They can demonstrate how cloud ERP software and its intelligent technologies can deliver value that is future-proof to your company. The software can provide seamless digital transformation in your business to avoid any disruptions and loss of productivity, so you can continue doing business and winning customers.

Capitalize on Real-Time Visibility and Business Agility with SAP S/4HANA Cloud


To stay ahead of your competition, you need to find a way to enhance the customer experience and deliver it in a much better way. Only then can you please your customers and earn their loyalty to succeed and increase sales in the long run. Doing this without the right platforms and strategy can be difficult, so consider looking for solutions that will make your business more agile and flexible with real-time insights, which you can use to deliver customized experiences to each customer every time. SAP S/4HANA Cloud can help. It is an intelligent enterprise resource planning (ERP) software that can make your business future-proof as it enhances agility and delivers real-time visibility.

SAP S/4HANA Cloud integrates critical business processes and lets you harness real-time data to help you make informed decisions and increase productivity. With this platform, you can start making better data-driven decisions with predictive analysis to guide you. It comes with machine learning to boost efficiency, agility, and the accuracy of automation. Working with an SAP software consultant can help you understand how S/4HANA Cloud can work for you and guide you through deployment options and native integration with open interfaces and other SAP solutions.

Keeping up to date with the latest trends in ERP becomes simpler with SAP S/4HANA Cloud. SAP itself provides quarterly software updates automatically, so you are constantly updated with the platform’s innovations on predictive analysis and machine learning. As you continue using this platform, you can successfully capitalize on business agility and real-time visibility as it applies built-in processes following the best practices for service-centric, asset-centric, and product-centric organizations. If you wish to expand to new markets, S/4HANA will grow with your business. The platform is versatile with several capabilities for various industries, such as procurement, finance, professional services, component manufacturing, and project and enterprise portfolio management.

How to Customize CRM Cloud Solutions to Make Them the Best Fit for Your Business?

Most businesses would spend a lot of money on a good CRM (customer relationship management) software only to be disappointed when it does not work for them. Although implementing CRM will not change your business overnight, it makes sense to consider the needs of your organization to make sure that the solution can fulfill it cost-effectively in the long run. The same principle applies when you choose CRM cloud solutions too. One of the best things about cloud CRM is it can easily be tailored to suit unique and specific needs of a business and can easily be updated by the service provider to make sure that it can keep up with your organization. Here are ways in which you can customize it, so you can be sure that it will perfectly fit your business:

• Identify the future plans for your business – Knowing your business goals and how you want your organization to be will help you customize CRM cloud solutions well. Moreover, it ensures that it can grow and evolve as business needs change.

• Know what your employees want – Find out what they are looking for in a CRM platform and what they expect from it. From there, you can customize the solution with the needs of your end users in mind. When your team members are able to comfortably use the platform, they should be able to make the most of it, and it will be more beneficial to the way they work.

• Have it work with your existing apps and systems – Customize CRM cloud solutions to fit your existing applications or systems, so you and your team will spend less time learning and getting used to them.

• Get help from an expert – Find a CRM cloud solutions specialist for consultation and assistance in developing a customized platform for your business. Make sure they are certified for the task and that they have a good track record in helping businesses implement the right CRM cloud platforms.