8 organizational requirements Cloud solutions help fulfill

Cloud solutions are synonymous with cloud computing, i.e. internet-based solutions. Cloud solutions can be accessed via the internet — anywhere, anytime — on any device. This feature fulfills the requirements of organizations looking to deploy solutions for their internal customer service, marketing, and sales teams in a quick and efficient manner. These businesses are increasingly taking to cloud solutions to engage effectively with customers and drive business growth.

Advantage of Cloud Solutions

·         Rapid deployment: Cloud solutions allow quick deployment. Depending on business needs and complexity, solutions can go online in a matter of days to a few weeks.

·         Cost savings: Fixed price offerings and minimum on-premise infrastructure enable significant cost savings for an organization. Capital expenditure and resulting operational expenses can be contained due to the nature of cloud solutions.

·         Quicker Return on Investment (ROI): Quick deployment of applications means that benefits from cloud solutions accrue faster. This also means that the quantum of returns will be higher.

·         Mobility: Such solutions allow complete mobility. One is not restricted to a physical location and can access the required information – irrespective of the location, time, and device – with a good internet connection.

·         Scalability and flexibility: Cloud solutions also make it possible to adapt to different business sizes. These solutions provide the perfect answer when businesses require constant scaling up and down. They are flexible to changing business needs and lead to cost savings when infrastructure is scaled down during recession scaled up due to growth in sales, when new customers are added.

·         Business continuity: Safety of business data is paramount. In the event of a disaster, power failure, system crash, or any other eventuality, data and business are not affected. There is no downtime and loss of productivity as data stored in the cloud is systematically backed up regularly.

·         Automatic software updates: Cloud ensures that the system is updated regularly. This ensures that software is always updated with the latest versions.

·         Improved collaboration: Cloud allows access to the same information by different people located at various physical locations. This allows simplified sharing and collaboration during project execution. 


 Source URL - http://knacksystems.com/blog/8-organizational-requirements-cloud-solutions-help-fulfill/

5 Benefits of SAP HANA Cloud in Business

A business that uses next-generation applications can work better with the SAP HANA Cloud. The platform lets you extend existing applications and build new apps in the Cloud. SAP HANA Cloud is an in-memory cloud platform designed for the highly data-driven, social, mobile, and networked user. This makes it ideal for a business that takes advantage of continuously evolving data sharing trends. It provides flexible subscription models and services for infrastructure, database, and apps. Because it is the only cloud platform that is built on SAP HANA platform, it is able to run and provide access to real time applications your business needs to succeed. Here are five other benefits of SAP HANA for your business:

1. Feature-packed for business – The platform has many different features that can let you build, manage, and deploy cloud-based enterprise applications. To go with your existing SAP and non-SAP solutions or extend them in the cloud or on premise. Flexible subscription models and other services for database, apps, and infrastructure enable easy access to SAP HANA's full power.
   
   
2. Expand the value of your existing applications – If you have existing enterprise solutions in the cloud or running on premise, SAP HANA Cloud offers connectivity through the cloud connectivity service. This way, you can streamline the integration of new applications with the assurance of the lowest possible overall cost of ownership.

3. Hasten time to value – SAP HANA Cloud can let you build and deploy consumer and business applications fast while ensuring new functionality that meets emerging business needs. At the same time, it lets you connect with customers through more engaging experiences.
   
   
4. Increase the productivity of developers – Open programming standards are supported, so developers can easily build enterprise applications to integrate with non-SAP or SAP solutions without learning new code.

5. Improve ROI, decrease costs – SAP HANA Cloud does not require up-front capital investment in software or hardware for partners and customers, resulting in a more cost-effective service with minimal risk. Once it is applied, SAP will manage platform operations to minimize the cost of deploying and developing cloud applications.

 Source URL- http://knacksystems.com/blog/5-benefits-of-sap-hana-cloud-in-business/

Five Ways in Which CRM Solutions Improve Your Business

Customer Relationship Management (CRM) refers to all client-facing processes that relate to managing a business’ relationship with its customers. These processes may include sales and marketing, communications, and customer service and feedback, among others. Businesses use their CRM solutions to study and learn end-consumer needs and purchasing behavior,which in turn help them provide better solutions and develop stronger, longer-lasting relationships.

CRM solutions give businesses the ability to personalize and customize customer relationships. The CRM systems maintain a repository of consumer profiles, and consequently, help businesses to understand client behavior better and devise strategies that can address specific as well as generic needs. CRM solutions help improve customer service, leading to an increase in customer loyalty and a corresponding decrease in consumer complaints. What’s more, they allow companies to easily receive and track feedback from their users regarding the products and services they have purchased. A well-implemented CRM system can replace or optimize manual processes and reduce operational inefficiencies.

How CRM Solutions Help Businesses

1.    Improved Customer Experience
The biggest benefit of CRM solutions is that they lead to an overall improvement in customer experience. Companies are able to segment their consumers better and accurately identify individual requirements, giving them the ability to personalize customer relationships.

2.    Efficiency
Another big advantage of using a CRM system is the consolidation of separate solutions used to track customer activities. CRM sets the stage for greater automation of all customer-related processes. By reducing organizational inefficiencies, companies can focus on their overall sales and marketing strategies and initiatives.

3.    Collaboration
The overall customer relationship lifecycle is far too complicated and cannot be managed effectively by one person. The use of CRM solutions facilitates greater collaboration between employees of different departments and geographies. It helps to effectively handle customer relationships and allows teams to integrate specific and generic sales plans into a cohesive, unified strategy.

4.    Data Consolidation, Analysis, and Visualization
Companies handle massive amounts of data on customers, spread across different software applications. CRM allows consolidation of this strategic asset and provides real value through data analysis and visualization tools. This enables companies to understand and gain insights about their customers that would not be possible otherwise.

5.    Increased Accountability
CRM systems add a layer of accountability to the customer relationship management processes. Employees across departments are able to understand their responsibilities better, throughout the customer lifecycle. CRM also makes it easy to identify and fix responsibility in case of a failure. Corrective action can be taken quickly post the identification of problem areas.

Source URL - http://knacksystems.com/blog/five-ways-in-which-crm-solutions-improve-your-business/